物业维修工言行规范（二）.doc

物业维修工言行规范（二） 物业维修工言行规范（二）提要：上门维修要带齐工具，讲文明、讲礼貌，严格按照房屋维修标准和操作规程进行维修。与业主交谈时要多用”请”、”请您”等礼貌用语 自 物业维修工言行规范（二） 一、衣着整齐、干净，上班着工作服和佩带工作牌。 二、接听电话时，必须在电话铃声响起三次之内拿起话筒，并道声”您好，维修组”，对业主的意见做好记录，对业主提出的疑问要耐心解释，最后与业主道别时说声”再见”。 三、上门维修要带齐工具，讲文明、讲礼貌，严格按照房屋维修标准和操作规程进行维修。与业主交谈时要多用”请”、”请您”等礼貌用语，维修完工后与业主道别说声”再见”。 四、业主来访要热情接待，对业主提出的疑问要耐心解释，对业主反映的问题要认真听取，随时做好笔录。业主离开时要说声”谢谢您的光临”、谢谢您的宝贵意见等文明用语。 自 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education initiativesThree, the routine work of moral education:Daily m