基于Kano模型的户外净水器改进设计研究.PDF

第 40 卷 第 16 期 包 装 工 程 2019 年 8 月 PACKAGING ENGINEERING 239 基于 Kano 模型的户外净水器改进设计研究 王贤，胡伟峰 （江南大学，无锡 214122 ） 摘要： 目的 根据用户需求对当前市场户外净水器进行改进设计，可大幅提高用户对产品的满意度。方 法 通过调研分析用户对当前户外净水器的使用感受及需求，基于Kano 模型按照必备质量、期望质量以 及魅力质量对用户需求进行划分，根据分类结果进行用户诉求分析，深度挖掘用户潜在需求，获取需求 重要度排序及现有产品的不足，以确定提高用户满意度的核心需求。结论 从“体积小型化”及“补充 能量”两方面对户外净水器进行改进设计。设计净水器拉伸结构及营养素补充结构，满足用户核心需求， 提高户外运动饮水品质。 关键词：产品设计；户外净水器；Kano 模型；改进设计 中图分类号：TB472 文献标识码：A 文章编号： 1001-3563(2019)16-0239-05 DOI ：10.19554/j.cnki.1001-3563.2019.16.038 Improved Design of Outdoor Water Filter Based on Kano Model WANG Xian, HU Wei-feng (Jiangnan University, Wuxi 214122, China) ABSTRACT: The work aims to improve the design of outdoor water filter on the current market according to the users demand, which can greatly improve the users′ satisfaction with the product. Through researching and analyzing users experience and demand for the current outdoor water filter, users demands were divided into must-be quality demands, one-dimensional quality demands, and attractive quality demands based on Kano model. The users appeal was analyzed, the potential demands of users were deeply excavated, and the sorting of importance of demands and the deficiency of existing products were obtained according to the classification, so as to determine the core demands for improving user satisfaction. For reducing space and adding energy, the design of outdoor water filter was improved. The tensile structure and nutrient addition structure of the water filter were d