【优质】毕业论文-关于市、区2级电子政务对政府管理的影响及问题分析.doc

本 科 生 毕 业 设 计 (论 文) 关于市、区2级电子政务对政府管理的影响及问题分析 教学单位 计算机科学与技术学院 姓 名 　 学 号 年 级 2004级 　 专 业 信息管理与信息系统 指导教师 职 称 副教授 2008年 5 月 8 日 关于市、区2级电子政务对政府管理的影响及问题分析 [摘要] 随着互联网的普及和政府业务系统与办公系统信息化的初步形成，适应电子政务发展规律逐步与国际接轨，体现以人为本打造服务型政府，电子政务发展进入以服务对象为中心的新阶段。分析户电的原因在此基础上对提出一些对策。Abstract] Along with Internets popularization and government operational channel and work system informationization preliminary formation, The adaptation E-government law of development, with the international trail connection, manifests gradually humanist, the making service government, the E-government will develop will enter take the target client as the central new stage. The paper first introduced E-governments basic concept, the key research city, the area 2 level of E-governments the influence which as well as the analysis government manages to the government adopt the reason which and the solution to the E-government “heavy hard light and soft” and so on a series of questions produce, simultaneously investigates in the government affairs informationization advancement the public and the official to the government affairs information different demand. Through the questionnaire survey and the debarkation city, the area government affairs website and to its comparative analysis, discovers the user to serve the discontented reason to the E-government, based on this aims at the improvement user degree of satisfaction to propose some countermeasures. The manufacture service flow chart, and carries on the analysis to it, discovers exists the question and proposes the corresponding countermeasure.. [Key word] E-government Government reform Demand analysis Operation flow 目 录 引言 4 1．电子政务 4 1.1 电子政务定义 4 1.2 电子政务具体内容 4 2．电子政务的需求分析 5 2.1.电子政务需求调查问卷 5 2.2相关调查数据及分析报告 5 3．市、区2级电子政务对政府管理的影响及问题分析 10 3.1 市、区2级电子政务网站相关介绍 10 3.2 市、区2级电子政务的应用及相关流程分析 13 3.3 电子政务对政府管理的意义 17 4．电子政务中存在的问题 19 4.1 电子政务在中国目前存在的问题 19 4.2对问题的解决思路 21 5．结束语 22 参考文献 22 引言 电子政务,是政府机构