The Role of Information Technology in （信息技术的作用）.pdf

World Applied Sciences Journal 3 (Supple 2): 55-66, 2008 ISSN 1818-4952 © IDOSI Publications, 2008 The Role of Information Technology in Organizational Procedures Improvement with Knowledge Based Approach-A Study of the Iranian Taxation Affairs Organization S.S. Mousavi and M. Habiby BadrAbady Department of Management, Alame Tabatabaee University, Tehran, Iran Abstract: In the current variable world, organizations and departments try to be more flexible; modern technologies would have influences on organizational procedures and structures, in the other hand decisions about organizational structure may causes formation and limitation of technology. Computed and progressed information technology would have great influences on organization and procedures through the knowledge management in organizations Today world transformations and proposing discussions such as modern public management causes that concept such as services quality improvement, customer satisfaction, productivity, expense decreasing and etc which had been brought up in non governmental organization, enter in to the governmental organization and make it to have review on approaches and functions. Meanwhile, country’s taxation affairs organization also for fulfillment targets such as increasing the portion of the taxation incomes in public budgets, increasing the taxpayers satisfaction and decreasing expenses, established general project and plan under the title of taxation comprehensive plan. According to the specification of this plan and its influences on country’s taxation affairs organization function, in this article it is tried that with review on scientific and theoretical basic and also two k