文档详情

ISO9001 2015 内审员知识培训幻灯片.ppt

发布:2018-04-02约6.51万字共100页下载文档
文本预览下载声明
* * * * * * * 用过程的观点来审核 * 用过程的观点来审核 * 用过程的观点来审核 * 用过程的观点来审核 * 用过程的观点来审核 * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Case study - 1 In the audit of a food manufacturer, the auditor noticed 6 cans of an unknown product in an unmarked box under the production line. The cans were unmarked and the operator told the auditor that they were left from the previous shift and he thought they might be reject beans. Skills for ISO9001:2015 Internal Auditor During an audit of internal audits, you are shown internal audit reports from the last audit. These include a non-conformity report stating that 3 people in the purchasing department had not been trained in the use of the approved supplier list. The corrective action taken was to train the 3 members of staff. The audit report has been closed. The management representative tells you that no further investigation was made, as the corrective action was obvious. The internal auditor had checked the training records of the staff concerned before closing the reports. Case study - 2 Skills for ISO9001:2015 Internal Auditor In the Purchasing Department the auditor asks how the new subcontractor for PAF items was selected. The purchasing clerk explains that the regular supplier could not meet the delivery date and the order was placed with a subcontractor, which they had never used before, only because the price quoted was extremely low. The clerk states that no other evaluation was conducted. Case study - 3 Skills for ISO9001:2015 Internal Auditor During an audit at the packaging area the auditor encountered the operator not following the procedure OP 18 issue 7 for packing. He was using different component polythene T2 to those specified in the instruction and required by the customer specification. T2 made from cardboard. The operator informed the auditor that he was acting on the verbal instruction of the supervisor whilst they were temporally out of that component. The working instruction was issue
显示全部
相似文档