物业管理(保安)员处理问题的原则和方法.doc
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物业管理(保安)员处理问题的原则和方法
物业管理(保安)员处理问题的原则和方法提要:对违反物业管理类《业主公约》或《小区管理规定》的问题,可通过说服的方式解决。对一时无法解决可能会扩大事态的问题
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物业管理(保安)员处理问题的原则和方法
(一)原则:
合法的原则;合情合理的原则;依法办事、以理服人的原则;化解矛盾、妥善
解决的原则。
(二)方法:
1.对违反物业管理类《业主公约》或《小区管理规定》的问题,可通过说服的方式解决。对一时无法解决可能会扩大事态的问题,应采取”可散不可聚、可解不可急、可顺不可逆”的处理原则,尽力劝解,将问题引向缓和,切忌将矛盾激化。
2.在处理问题上,坚持教育与处罚相结合的原则,因情节轻微可当场予以教育;或协助所在单位、家属进门教育;情节严重需治安处罚的交公安机关处理。
3.对犯罪行为,应及时予以制止并报警,交公安机关处理。
Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education initiativesThree, the routin
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