全面质量管理中业务创新的作用中英文外文文献翻译2017.doc

本科毕业设计（论文） 中英文对照翻译 (此文档为word格式,下载后您可任意修改编辑!) 文献出处：Mark Sliver. The role of business innovativeness in total quality management[J]. European Journal of Operational Research, 2017: 88-101. 原文 The role of business innovativeness in total quality management Mark Sliver Introduction It is widely recognised in the literature that firms adopting a quality-oriented strategy have achieved higher overall performance (Fuentes-Fuentes, Lloréns-Montes, and Albacete-Sáez 2007; Vanichchinchai and Igel 2011). However, some researchers have argued that total quality management (TQM) efforts alone are not sufficient for improving firms’ performance in general, and their financial performance in particular (Zhang, Linderman, and Schroeder 2012). In this vein, researchers began to recognise that the relationship between TQM and firms’ financial performance is contingent on other organisational factors (Hung et al. 2011). For example, there is growing consensus among researchers regarding the importance of business innovativeness and organisational learning capability (OLC) in the achievement of higher organisational performance in general (Yeung, Lai, and Yee 2007) and financial performance in particular (Hendricks and Singhal 2000). Also, the literature indicates that TQM practices enable the creation of an environment which supports business innovativeness (Martinez-Lorente, Dewhurst, and Dale 1999; Perdomo-Ortiz, Benito, and Galende 2009) and improves OLC (Li, Wang, and Liu 2011). However, to date only a few attempts have been made to analyse the mediating roles of OLC and business innovativeness in the relationship between TQM and firms’ financial performance. Additionally, although studies have supported the notion that OLC promotes business innovativeness (Camison and Villar-Lopez 2011; Hung et al. 2011), which in turn promotes financial performance, there is little evidence regarding the relationship between OLC and business innovativeness specifically. Therefore, this paper