汽车维修工职业道德遵（Professional ethics of automobile maintenance workers）.doc

汽车维修工职业道德遵（Professional ethics of automobile maintenance workers） Professional ethics of automobile maintenance work ethics Specification refers to the standards or criteria. There are all kinds of specifications in the society, morality is a kind of social norms, it is adjusted and the relationship between individual and society, between people judge people behavior criterion of good and evil. Different careers have different ethics, mechanic ethics is that must be followed by mechanic behavior standards or guidelines, the basic content of it mainly has the following five aspects. 1. Service user and quality first Car maintenance, as the name suggests, is to provide services to the troo. In automobile maintenance industry, car maintenance can be divided into two types of service. External service refers to a car maintenance factory with certain technical strength, production facilities and scale of operation, which is specialized in automobile maintenance business. Internal service refers to a number of enterprises and institutions that have automobile maintenance means to maintain and repair the automobile business activities of the unit. The automobile maintenance external service and internal service, although not very different in the content of the work, but the former belongs to the production and business activities, the latter is not the nature of the latter. External service and internal services, of course, is not absolute, but rather cross, overlapping, have a plenty of mainly foreign service, have a plenty of is given priority to with internal service, while others are two services. Providing quality service to customers in the service process is the chief content of auto maintenance ethics. (1) establish service ideas Sets up the service for this, the user first thinking, in the practice of the vehicle maintenance and repair professional activities, vehicle maintenance and repair professionals should give top priority to the interests of users, all for