应用监控方案.pptx
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应用监控交流;How BMC Can Help: BSM for Application Management;Current BMC Application Management Capabilities;Proactive Application Performance MgmtHow We Do It;Proactive detection and resolution of application performance issues;;;;;BMC End User Experience ManagementSynthetic Transaction Monitoring: How it works ;支持的主要技术及应用;;12-8-28;12-8-28;功能点:TrueLog on Error;真实用户监控;Service Level EnforcementMeet the user’s ongoing expectations for service quality;
;BMC End User Experience Management20/20 Visibility – Watchpoints;Automatically collect, organize, and analyze all end-user experience data
Present relevant data in meaningful, easy-to-consume format for rapid problem detection and isolation
Report on delivered performance levels for an entire customer group
Report on specific elements, such as the health and availability of the login function ;View a single user and track their activity across an application
See where someone encountered a problem, or why a particular instance of a page took a long time to load;BMC End User Experience ManagementEnd to End Application Performance Monitoring;Build Summary Reports for Business Visibility;Growing impatience with mobile app and website performance;In Summary;BMC End User Experience ManagementKey Benefits;APM/EUE Buying Initiatives for:
Mission-critical enterprise apps
Fidelity, Macy’s, Sears
SaaS Hybrid/Public cloud apps
Reuters, WebMD
SaaS: Salesforce, Blackboard, Workday
Cloud / Service providers
PaaS: Engine Yard (hosted by Terremark), ATG (ATT)
IaaS : Rackspace, Savvis, Terremark
;BMC End User Experience Management Discovery Questions;;How to Compete and Win…;BMC End User Experience ManagementHow to Compete…;BMC ProactiveNet Performance Management Suite PricingBMC End User Experience Management;BMC End User Experience ManagementMarket Leadership;
大型企业IT规模、复杂度的增加和IT服务的多样化推动IT转向面向服务的管理,也推动企业ITSM走向BSM,业界实施BSM的主要驱动力为:
IT部门要不断提升层次的要求
优化服务成本
提升IT 绩效
对业务需求实现敏捷响应的能力
IT部门呈现和定位自身价值的要求
提供IT与业务相关性的呈现
建立业务部门对IT服务的可视性
实现业务服务的成
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