办公室2011年上半年工作总结.doc

办公室2011年上半年工作小结 2011年上半年，办公室在所领导班子的正确领导和各室（站）的大力支持下，紧紧围绕特种设备检验中心工作，充分发挥协调、服务和参谋助手作用，不断追求更高的工作效率、更优的服务质量和更顺畅的运行机制，较好地实现了组织、协调和服务的职能，取得较明显的工作成效。现就半年来的主要工作总结如下： 一、工作回顾 （一）主要做法和工作成绩 1.加大学习力度，提高素质。今年上半年，办公室根据自身工作需要，组织人员学习了《办公室安全管理规定》，派员参加市局组织的全市质监系统OA系统及信息员培训及所组织的电工技能培训，派出档案管理员参加档案管理培训班等，通过系列学习活动，增强了办公室人员的安全意识，提高了业务受理人员及档案管理人员的业务水平。 2.积极塑造窗口形象，提高服务质量。3月份业务室根据工作需要更换了负责人，重新制定了窗口管理制度，并对窗口岗位的人员进行重新分工，使各岗位责任更清晰，工作程序更便捷，运行三个月来效果明显。窗口工作人员的责任意识、效率意识、质量意识和意识强化认真做好干部管理，进一步规范派车、保洁、维修、年审、保险等手续，。 Trade union work systemTrade union work systemThe staff and workers CongressChapter I General principlesThe first is to protect my company workers democratic management power, full of enthusiasm and creativity of employees, wisdom run company, this regulation is formulated.Second public companies in the implementation of the board of directors general manager responsibility system under the leadership of the building at the same time, must establish and improve the system of workers Congress and other democratic management systems, security barrier and play the role of trade union organizations and representatives of the employees table in consideration of the major decision-making enterprises, supervision and supervision of administrative leadership, power and role of safeguarding the legitimate rights and interests of workers and so on.Third the trade union committee of the enterprise is the work of the staff and workers Congress, and is responsible for the daily work of the staff and workers Congress.Fourth the staff and workers Congress shall accept the ideological and political leadership of the Party committee, and shall exercise its functions and powers within the limits prescribed by law.Article fifth the staff and workers Congress shall actively support the general manager to exercise the authority of the management and decision making and the unified command of the production activities.Sixth of workers Congress of democratic centralism.Second chapter of authorityArt