商务秘书实务课后练习答案.pdf
文本预览下载声明
Keys to the Exercises of Corporate Secretarial Practice
Chapter 1
1.
1) The secretary ?s responsibilities have been upgraded from handling office chores to a higher
level, where organizing, supervising and training have become the core components of a
secretarial job.
2) The secretary?s professionalism and reliability have more influence on the daily and
long-term management of the company than before, because managers? and executives?
reliance on their secretaries have witnessed an unprecedented increase.
2. The major responsibilities and tasks of a modern day secretary can be summarized into three
categories: the independent operation of day-to-day documentary work, execution of internal
and external communication, assistance in management and supervision, direct involvement
in staff training.
3. Answers may vary with varied individual impressions.
4.
1) The secretary is mainly responsible for assisting a manager or managers on a daily basis.
2) He/She should have basic skills in office management and corporate communication as well
as a strong sense of professionalism, responsibility, reliability and business etiquette along
with attractive personality and character.
3) He/She should have the initiative to familiarize himself/herself with the way the company
operates and its policies so as to be capable of arranging duties according to their priority
and making quick responses and sensible decisions.
4) He/She should understand how to fulfill office duties, maintain appropriate appearance,
communicate verbally and non-verbally, and execute instructions and orders efficiently,
because they are the foundation of successful daily corporate management and the first
contact with the ou
显示全部