患者的安全风险管理制度.docx

患者的安全风险管理制度

目录

一、内容综述................................................3

二、患者安全风险管理原则与目标..............................4

三、患者安全风险管理组织架构与职责..........................5

四、患者安全风险识别与评估..................................6

4.1风险识别.............................................7

4.1.1患者因素.........................................9

4.1.2医疗服务因素....................................10

4.1.3管理因素........................................11

4.2风险评估............................................13

4.2.1风险概率评估....................................14

4.2.2风险影响评估....................................15

4.2.3风险优先级评估..................................17

五、患者安全风险预防与控制.................................18

5.1预防措施............................................18

5.1.1加强培训与教育..................................19

5.1.2完善制度与流程..................................20

5.1.3强化监督与检查..................................21

5.2控制措施............................................22

5.2.1风险预警机制....................................23

5.2.2应急预案........................................24

5.2.3质量控制........................................25

六、患者安全风险监控与报告.................................26

七、患者安全风险应对与处置.................................27

7.1应对策略............................................28

7.1.1风险规避........................................30

7.1.2风险减轻........................................30

7.1.3风险转移........................................32

7.2处置方法............................................33

7.2.1问题解决........................................33

7.2.2责任追究........................................34

7.2.3法律途径........................................35

八、患者安全风险管理持续改进...............................36

8.1总结与反馈..........................................38

8.1.1风险管理总结....................................39

8.1.2改进措施与建议..................................40

8.2持续改进............................................41

8.2.1制度建设与完善......