酒店管理系统 外文文献 外文翻译 中英翻译 .pdf

HotelManagementSystemIntegrationServices

1.Introduction

Itisgenerallyacceptedthattheroleofthewebservicesinbusinessesis

undoubtedlyimportant.Moreandmorecommercialsoftwaresystemsextendtheir

capabilityandpowerbyusingwebservicestechnology.Todaythee-commerceisnot

merelyusinginternettotransferbusinessdataorsupportingpeopletointeractwith

dynamicwebpage,butarefundamentallychangedbywebservices.TheWorldWide

WebConsortiumsXtensibleMarkupLanguage(XML)andtheXtensibleStylesheet

ofsystemsprogrammedbyhundredsofprogramminglanguages.Anyprogramcanbe

mappedintowebservice,whileanywebservicecanalsobemappedintoprogram.In

integratesthehotelFrontOfficesystem,PropertyManagementSystem,Customer

RelationshipManagementSystem,QualityManagementsystem,BackOfficesystem

thissystemgreatlyimprovesboththehotelcustomerandhotelofficer’s

experiencesinthehotelbusinessworkflow.Becausecurrenttechnologiesarequite

mature,itseemsnodifficultytointegratetheexistingsystemandthenewcoming

systems(forexample,web-basedapplicationsormobileapplications).However,

aresomanyheterogeneoussystemsalreadyexistandscalability,maintenance,

price,securityissuesthenbecomehugetobeovercome.FromourstudyonGroup

EnterpriseInformationSystem(EIS),EnterpriseInformationPortalsystem(EIP),

CustomerRelationshipManagementsystem(CRM)andSupplyChainManagement

althoughGHIRSisoneoffewintegrationsolutionstoaddorexpandhotelsoftware

word

systeminanysizeofhotelchainsenvironment.

Wedevelopedthissystemtointegratethebusinessflowofhotelmanagementby

usingwebservicesandsoftwareintegrationtechnologies.Inthispaper,firstlywe

describeascenarioofhotelreservationanddiscusstheinteractionbetweenGHIRS

andhuman.Secondlyweanalyzedetailsofdesignandimplementationofthissystem.

Theresultandimplicationsofthestudiesonthedevelop