8d客诉报告模板免费下载.docx

8d客诉报告模板免费下载 　　篇一：客诉8D范本 　　8D Supplier Corrective Action Report  　　Supplier To Complete the following sections 　　. Select group of people with product/process knowledge.　　. Describe those intermediate actions that will protect the customer from the problem 　　. Identify all potential causes which could explain why the problem occurred, why it was not detected, and what was the Quality System failure that allowed the problem to escape.  　　Describe how you verified that the real root cause has been identified. 　　. List the corrective actions that will address the occurrence of the root cause(s), the failure to detect the problem, and the Quality System failure. 　　 VERIFICATION OF CORRECTIVE ACTION PLAN Describe how you verified that the corrective actions will eliminate the problem and do not cause undesirable side effects.  　　Describe the implementation plan for permanent corrective actions and how effectiveness of these actions were verified.  　　Describe the implementation plan for permanent preventive what actions are being taken to prevent similar occurrences on other parts.  　　:  　　Instruction Page  　　Problem Verification:  　　  　　Verification of the problem carried out by the supplier. This may be carried out as part of the analysis process, but the result of the verification should be clearly identified. If the supplier cannot verify the problem or believe that they are not responsible for the identified issue then they must detail the reasons why and document the results of any analysis that has been undertaken to substantiate this.  　　On verification of the issue, the supplier should contact the requestor and acknowledge that you will meet the required timescales. If you have any non-conforming parts or material on hand or in process, contact Celestica so that disposition can be considered prior to shipment. This will improve your quality conformance and ensure acceptance of future shipments.  　　D1. Identification of Champion / Team F