you2005摩托罗拉新员工入职训练.pdf

You Motorola Employer of Choice/Best in Class People • Key Beliefs Culture • Security, EHS, POPI • Trimester Management System • QED at Motorola • Performance Management • Leadership Standards • Your Development See You and Motorola Our Key Beliefs • Constant Respect for People • Uncompromising Integrity What makes me Moto? The 5 core values customers i earn their business every day one Motorola innovation i work for one company i celebrate with a shared vision the breakthrough idea performance principles i am here to win i do the right thing customers i earn their business every day. Examples of desired behaviors: • Our senior executives negotiate major deals with priority customers. • We position one Motorola interface to the customer – making it easy to work with Motorola. • As employees, we use our own products and services. • We, as employees, test and debug products prior to launch. • We know our customer better than the competition. • We don’t just sit at our computers and research consumer trends; we reach out to consumers at their homes, their workplaces, their cars, etc. We go to the consumer and ask them what they want. • We partner with customers on joint market research and strategy development. • We use our Top 10 quality tools. • Our performance goals include at least one of these metrics: quality (process improvement), customer delight, cycle time. • We link competencies in Six Sigma and quality to leadership development programs (i